★ Reviews
One star because the customer service was horrible.
I previously ordered Cleavers from Kimball Botanicals and had a great experience with the product. I genuinely intended to continue doing business with them.
Unfortunately, this most recent order was a nightmare. I had questions and concerns about the product and reached out to Ginger and Isaiah for clarification. After initially responding, both went silent and my questions were never properly addressed.
At that point, I no longer felt comfortable using the product. If basic questions about the product cannot be answered, how can a customer have confidence in its potency, quality, or what they are actually receiving? Because of the lack of communication, I refused the package and returned the product to Kimball Botanicals.
It’s unfortunate because I had previously been a satisfied customer and wanted to continue purchasing from them. The product may be good, but customer service and communication matter. If a company cannot support its customers when there is an issue, I’m better off taking my business to a competitor.
One star because the customer service was horrible.
I previously ordered Cleavers from Kimball Botanicals and had a great experience with the product. I genuinely intended to continue doing business with them.
Unfortunately, this most recent order was a nightmare. I had questions and concerns about the product and reached out to Ginger and Isaiah for clarification. After initially responding, both went silent and my questions were never properly addressed.
At that point, I no longer felt comfortable using the product. If basic questions about the product cannot be answered, how can a customer have confidence in its potency, quality, or what they are actually receiving? Because of the lack of communication, I refused the package and returned the product to Kimball Botanicals.
It’s unfortunate because I had previously been a satisfied customer and wanted to continue purchasing from them. The product may be good, but customer service and communication matter. If a company cannot support its customers when there is an issue, I’m better off taking my business to a competitor.
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Organic Cayenne Pepper 60,000 SHU, 500mg and 650mg vegetarian or pullulan capsules, zero fillers Tom Catalone Great product
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Certified Organic Tincture White Willow Bark Double Extracted Glycerin Tincture NON GMO Orchid Chamblee Love this tincture!
This yam cream is amazing. This is my 3rd purchase. No more hot flashes, mood swings. It’s the best wild yam cream!!