Customer service. Have questions or need help? Get in touch with us!

Need Help? Kimball Botanicals Customer Service

We invite you to reach out to us at any time! Whether you have questions, need herbal recommendations, need assistance, or encounter any challenges, we’re here to support you. Your concerns are our priority, and we take great pride in providing exceptional customer service. It truly matters to us! Together, we can ensure that your experience with us is as enjoyable and rewarding as possible. Don't hesitate to let us know how we can help! We do our very best to respond as quickly as possible. Normally we reply anywhere within a couple minutes to a couple hours. Most all questions, emails, or messages are replied to within 24 hours. Our AI chatbot is available 24/7 and can help with many questions or issues. You can also email me directly at ginger.k@kimballbotanicals.com. or you can call our business number at

864-209-1271