Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
Some of our most commin FAQs.
Why do we refrain from using plastic containers?
We are committed to ensuring that our products are as plastic-free as possible. By utilizing bags for our herbs, we can offer you high-quality herbs at a more affordable price, all while prioritizing environmental sustainability.
How long is your handling time?
As a made-to-order company, we prioritize craftsmanship and quality in every product we create. Therefore, please allow us 2 to 3 business days for the meticulous preparation and careful packaging of your order prior to shipping. This ensures that your items arrive in perfect condition and meet our high standards.As a company dedicated to providing custom-made products, we require a processing time of 2-3 business days to meticulously craft and prepare your order for shipment. This ensures that each item meets our high-quality standards and is packaged with care before it is dispatched.
Do you sell wholesale?
Yes. Pease contact us for more info
Why aren't all your herbs "USDA certified" organic, and only labeled organic?
All of our herbs adhere to the stringent guidelines set forth by the USDA Organic certification. However, not all of our products carry the "certified organic" label due to the significant costs involved in obtaining this certification for each individual herb. Should we pursue certification for all of our offerings, we would inevitably need to raise our prices to accommodate these expenses, which may not be in the best interest of our valued customers. We prioritize providing high-quality, organic herbs at a fair price without compromising on your health and well-being.
Are your herbs tested for heavy metals?
Yes. All our herbs are third party lab tested.
